Privacy Policy
We respect your privacy and are committed to protecting any personal data we collect during your dining experience. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
When you use our QR ordering system, we may collect the following information:
- Your name, mobile number, or email (if provided voluntarily for billing or receipts)
- Table number and dining session details
- Order history and items selected
- Payment transaction status and timestamps
- Basic device or browser information strictly necessary for the application to function (such as local storage to retain your cart)
2. Important Payment Information Security
WE DO NOT STORE SENSITIVE PAYMENT DATA.
All online payments are securely processed via certified third-party payment gateways (e.g., Razorpay). We never capture, collect, or store your credit/debit card numbers, CVV, UPI PINs, or bank OTPs on our servers.
3. How We Use Your Information
Your data is collected solely for the purpose of:
- Processing your order and communicating with the kitchen
- Generating digital and physical invoices
- Handling payment verification and refunds
- Improving our restaurant services based on order trends
4. Data Sharing
We do not sell or rent your personal information to third parties. We only share necessary transaction identifiers and amounts with our payment provider (such as Razorpay) to facilitate secure checkout.
5. Data Retention
We retain order history and billing information for accounting and legal purposes as required by law. Temporary session data (like your shopping cart) is cleared once your dining session ends.
6. Your Rights
You have the right to request access to or deletion of your personal data held by us, subject to any legal retention requirements.
7. Contact Us
For any privacy-related concerns or inquiries, please contact our support team via the Contact Us page.